A powerful mission can only get you so far, says Jakub Parusinski at Kyiv Independent. To keep growing, you must focus on relevance, value and personalisation
How Kyiv Independent is thinking of audience trust as a marketing problem

A powerful mission can only get you so far, says Jakub Parusinski at Kyiv Independent. To keep growing, you must focus on relevance, value and personalisation
“Who is the enemy? Is it the stagnant economy, the tech platforms or news avoidance? I’d suggest it’s none of those. The enemy is inertia,” says head of digital Edward Roussel at Newsrewired
Some subscribers will always cancel. It is better to make the exit a clean cut and prioritise relevance for those that stick around
Readers engage with the news when they feel like they have a stake in their news outlet of choice
News avoiders are simply ‘frustrated sense seekers’ who do not see value in traditional journalism, says award-winning journalist Shirish Kulkarni
We need to start thinking of trust as a marketing problem. According to the latest report from the Reuters Institute, almost three quarters of publishers are concerned about the emergence of selective news avoidance. “There is no one central reason why audiences have become so distrusting of the news,” says Jakub Parusinski, CFO and co-founder of […]
The Guardian, The Economist and The Financial Times share insights on how the newsletter format is being used to deepen reader relationships and bolster subscription offerings
Recruiting mostly from universities is skewing representation in UK newsrooms. What are the alternatives worth exploring and how do we make them a success?
Where is the ceiling for subscribers when it comes to reader revenue, and what can publishers do when they hit it? Experts from FT Strategies, the Guardian, Sifted and Tortoise share their insights
A more nuanced and inclusive approach to interviewing and reporting helps audiences grapple with the divisive subjects that dominate headlines